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What the FAQ?

Hereby the most frequently asked questions.

Subject to be updated as we go along. In case of any discrepancies, our T&Cs and contract are of course leading.

I see that you only provide custom quotations, can you still give a general price indication?

So our pricing all comes down to numbers, art details and amount of assembly needed. Our clients always want something different, which we love and encourage. So, it is hard to create “standard pricing lists”. Please bear with us until we figure out a more clear pricing structure. We also work with budgets so we can propose suitable solutions. But, over the years we can roughly say that our average pricing for  a multi-day destination, fine art wedding excluding printing costs and VAT is along these lines:

  • A fully illustrated save the date design fee is approximately €2.500,00, and for a digital save the date design fee €1.950,00 
  • Estimated printing costs based on 75 send outs: €1.500,00
  • Invitation design fee (e.g. fully illustrated window fold & multiple die cut cards) €3.500,00
  • Estimated printing costs based on 75 invite send outs: €1.950,00
  • Non-standard ‘day-of’ stationery for a 3 day wedding. E.g. a welcome note & itinerary, welcome dinner menus, ceremony order of service, calligraphy escort cards, dinner menu, table numbers, calligraphy place cards, bar menus , brunch menus, designs for  items like matchboxes, tablecloths, boat flags, napkins etc about €8.500,00. 

 Once a proposed design has been approved we will recalculate printing costs to specify them to your order. 

Rush fees of an additional 10% apply for any late requests as we will then work late nights and/or weekends to make it happen.

Can you tell me more about the payment method?

We will send out an invoice directly to the client or to the planner with a 30% down payment of the design fee. 

We will send the remainder before sending the final packages to your home address or the destination address.

You can pay via bank transfer and for European clients there is an easy IDeal link. 

Can you tell me something about timelines?

Before taking on the project we discuss the feasibility of your timeline based on the scope. To give you a general idea, we like to work with a minimum of six weeks from start to finish for physical items. When there is a last minute request for a new project or additional items for an existing project, we will try to accommodate this. First we will have to check our planning and it often involves a rush fee as this requires working evenings/weekends in order to still meet your as well as other client deadlines. 

How many projects do you take on?

We go all out for our bespoke clients and therefore can only cater to (on average) 8 clients per year. We also spend some time per year on brand collaborations via our sister site Tai Tai Table. 

Can you tell me about your non-paper options & collaborations?

So via Tai Tai Table we love to work on collaborations with brands like House of Nobilique, Sloane Stationery & Design Anarchy Collections on games, books & linens respectively. We generally love working beyond paper and take on non-event projects whenever we have time & the brand fits.

We can of course create personalised games, guest books & linens for your event too. In addition to our close collaboration partners we also have a variety of tested suppliers to make event items like fans, boat flags, matchboxes etc. We also work with planners who have their own suppliers for e.g. painted plates & custom table cloths, bar decals. 

 

You mention that your printer is flexible,but what is the general timeframe that we're talking about?

Our printer is nearby and has a lead time of about two to three business days and we do not need to book a time slot in advance, so yes they are super fast.

We do not know the details yet for our day-of items, by when do we need to decide?

As mentioned, our printer is extremely fast as well as our DHL courier which makes us very flexible too. However we always recommend that we work with draft texts and general assumptions which we can fine tune or change later. Then at least we can book time slots in our own diary for you.

Can I use the logo/ images you have created for me for our website, print on XYX?

We are happy to send over the digital logo file for website use, printing, etc. however, if you want to use our illustrations or other elements we have created for you for DIY purposes, there will be a licensing fee. 

Please share all specs beforehand in terms of sizing etc. and we will send over the high resolution files via wetransfer. We do recommend that you share your ideas with us so we can keep this in mind when we are designing and editing so that we do not have to re-paint or re-edit something again so that it can be blown up for a huge flag or so. 

Do you do partial projects like only the day-of stationery? Or do you only accept full projects?

We love to do the whole projects so all items are creatively aligned. As we mostly do destination weddings save-the-dates are often sent already though. We do love a good table setting so we also accept ‘day-of’ stationery projects. However do keep in mind that we do prioritise full wedding projects so that our diary (and mostly creative headspace) are not cluttered with too many smaller projects.

Another artist has created my save-the-date/crest/invitation. Can you re-use and incorporate elements in the invitation / day-of stationery?

This is a tricky one. Our forte is the creative aspect of our work and coming up with novel designs. So we like to start from scratch instead of finishing someone else’s work. However, in our designs we can incorporate certain colour schemes, a logo, font and we sometimes incorporate personal elements that e.g. the groom has painted.

Do you re-use artwork? How bespoke is bespoke really? Will you use my bespoke design for another client?

From a legal point of view all artwork created by us is still owned by us. That said, we do not like to re-use artwork and our starting point is that we always create new designs. We just don’t like to repeat projects, we love the creativity too much. We may re-use parts of artwork we have created, but it will always be different. Unless of course you choose to go semi-bespoke.

What is your design ethos?

We think when you go bespoke it should be really bespoke. And not something that in theory can be used for every second couple getting married at your venue. We also think designs should be timeless and not following the latest trend – it should just really reflect you as a couple and your event vibe. We still want you to love it a few years down the line.

I have an example which we love, can you please copy that?

We always say, if you really like Sammy/Happy/LEH etc, please ask them to do your stationery instead. While we are not married to a particular style (we just love to experiment and mix things up), we of course uphold artistic integrity and we create our stationery designs ourselves.

But can you copy something that you did yourself before?

In theory yes, but we only want to do that for our semi-bespoke line.

How do you communicate with clients? How do you share drafts and proofs with your clients

We love to plan in a first date via an exploratory call where we get to know each other and exchange ideas and how you envision your wedding to be like. Based on this we make our quotation, after approval and the down payment is done, the project officially starts. 

We will set up up a Google document where we enlist all specs for the requested items – this will serve as our guiding document throughout the project. We will add in the sketches/drafts to final proofs etc per item as well as the key specs like quantities, paper finishings, text details etc. Clients/Planners can place their comments and we can centralise some key questions etc here. 

We will also set up a WhatsApp group for the more informal exchanges – sharing of more general thoughts and to ask quick questions. In addition we usually have a few calls in between – to go through the sketches/ideas, discuss how the table scapes will look like etc and to do some “live” changes on the spot. If you are in town (or we are in your town) we like to have face-to-face meetings. We like the whole process to be iterative and for the communication lines to be open.

What if I still want revisions? Is there a set amount?

For our bespoke clients, we like the process to be iterative and that we are all happy with the final results. We do of course assume that when choosing us you love our style, trust the process and our eye for design and details.

After approval of our design you can of course do refinements but that doesn’t mean an entirely new design.